At Olympic Wedding Cards, we strive to deliver high-quality products. However, certain policies apply to returns and refunds:
Returns
- Returns are accepted only for ready-made cards that are undamaged and unprinted, returned within 24 hours of purchase.
- Custom-printed or personalized orders are non-returnable..
Refunds
- Refunds are subject to management approval and will only be processed for valid reasons (e.g., product defects).
- Approved refunds will be issued via online bank transfer within 21 working days.
- Refunds are not applicable for custom-designed, printed, or partially processed orders.
Exchanges
- Exchanges are allowed only for unprinted cards of equal or higher value.
- Cards returned for exchange must be in their original, undamaged condition.
Cancellation Policy
- Cancellations must be requested within 12 hours of placing an order.
- Orders for custom designs, printed cards, or same-day delivery cannot be canceled once processing begins.
Important Notes
- Any refund or return request must be accompanied by proof of purchase (invoice or receipt).
- Damaged or soiled cards will not be eligible for a refund, exchange, or cancellation.
For returns or refunds, please contact us at +91-8939-84-1962 or email order@olympicweddingcard.com / olympicinquiries@gmail.com